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Company Profile

 

Epazz Inc - EPAZ

 

Epazz Inc. is an enterprise-wide cloud software company that specializes in providing customized web applications to the corporate world, higher education institutions and the public sector. Epazz unique BoxesOS applications can create virtual communities for enhanced communication, provide information and content for decision-making, and create a secure marketplace for any type of commerce all through the medium of the Internet. Epazz is the answer to the increasing information technology demand of the 21st century.

 

Solutions

Epazz BoxesOS is an enterprise software for the higher education institutions, companies, enterprises, non-profit organizations, and the public sector. It is designed to maximize communication and functionality for key stakeholders providing one-stop access, secure, Internet-enabled integration to administrative operating systems.

 

Communication among stakeholders can be immediately enhanced and administrative utility improved irrespective of whether they are on legacy platforms or recent ERP implementations (such as SAP, JD Edwards, Oracle, Peoplesoft, Datatel, SCT Banner, and BaaN).

 

Think differently! Immediate user group utility followed by secure, administrative functionality, (instead of waiting to deliver user group utility until completion of upgrades) can cut over to new administrative platforms. BoxesOS allows the organization to start-up by implementing elegant web-enabled information dashboards for each stakeholder group. Functionality with administrative systems can be swiftly completed using connectors to legacy administrative platforms. Administrative operating systems that require upgrading, can be upgraded on a prioritized basis as desired, and easily linked to BoxesOS and its personal information system.

 

Managed Hosting Service

By selecting the option of hosting BoxesOS offsite, you can be assured that Epazz will take care of all of the server's needs.  You do not have to worry about updating security patches or detecting viruses.  Epazz will make sure your BoxesOS installation is up 99.99% of the time.

 

Furthermore, you do not have to purchase additional software or hardware.  It is all provided for you with 24/7/365 phone and email support.

 

Pathways Integration Broker

Epazz Pathways is an integration suite for application enabling real-time connectivity with ERP and Legacy systems.  Pathways integration suite allows for companies to retrieve real-time data from ERPs and write data back to ERPs.  Pathways provides a library of enterprise connectors and adapters accessing multi data sources in a single secure web platform.  Epazz Pathways uses open data access technologies such as ODBC, OLE DB and JDBC.  Pathways helps companies be more flexible on their front-end application options.

 

Pathways provides a stable environment for development of Web Services based application such as BoxesOS.

 

By using XML messages (based on SOAP) in a secured manner over multiple Internet protocols such as HTTP, HTTPS, FTP, and SMTP, Pathways provides an easy and secured connectivity to private and public  repositories such as BoxesOS Central Knowledge Repository.  Pathways provide policy management and authentication.

 

Virtual Private Server

Epazz uses a Virtual Private Server in order to keep your company's data private and secure.  The Virtual Private Server is a method of partitioning a physical server into multiple servers for the purposes of making each server dedicated to each client's needs.  Therefore, you can be assure that your data is safe.  Furthermore, Virtual Private Server can save your company up to 75% on hosting cost.

 

Virtual Private Network

Boxes OS enables to immediately enhance the communication between the stakeholders. There is improvement in administrative utility irrespective of whether they are on legacy platforms or recent ERP implementations (such as Peoplesoft, Datatel, SCT, Oracle, and SAP). With BoxesOS 3.0 you can connect multiple databases over VPN.

 

To implement BoxesOS in your VPN environment you need to utilize the turnkey solution from the Epazz. This comprises of software, content services, integration services, customization services, maintenance services, marketing services and hardware. It is an immediate user group utility accompanied by secure and administrative functionality, and can easily cut over to new administrative platforms. The implementation team will help customize the BoxesOS into the company’s requirements and network environment.

 

User Management

All users of the system belong to a stakeholder group such as senior management, employees, customers or partners.  The BoxesOS administrator can add new user and while adding, he can place that user into a particular stakeholder group.

 

Administrators can edit a user’s details and place him/her within another stakeholder group with the appropriate access level. At any time, administrators can grant and revoke the rights to view particular feature, tabs and boxes by editing a stakeholder or user.

 

File Management

Epazz BoxesOS is an enterprise software for the higher education institutions and enterprises. It is designed to maximize communication and functionality for key stakeholders providing one-stop access, secure, Internet-enabled integration to administrative operating systems.

 

Communication among stakeholders can be immediately enhanced and administrative utility improved irrespective of whether they are on legacy platforms or recent ERP implementations (such as Peoplesoft, Datatel, SCT, Oracle, and SAP).

 

Think differently! Immediate user group utility followed by secure, administrative functionality, (instead of waiting to deliver user group utility until completion of upgrades) can cut over to new administrative platforms. BoxesOS allows the institution to start-up by implementing elegant web-enabled information dashboards for each stakeholder group. Functionality with administrative systems can be swiftly completed using connectors to legacy administrative platforms. Administrative operating systems that require upgrading, can be upgraded on a prioritized basis as desired, and easily linked to BoxesOS and its personal information system.

 

Feature Management

Administrators can provide or deny access to features by turning on or off the boxes/tabs. Features such as Viewpoint, Link Center, Your Courses and all top menu tabs can be made available or denied access in this manner.

 

Turn ON implies that these features can be used and turn OFF implies denial of access. In the case of Turn OFF, though the tabs are visible at the top menu, clicking on them will only display a message that the feature is currently unavailable.

 

The differences in stakeholder tab rights (user management) and turn on/off tab right (feature management) is that if admin restricts the access rights of tabs from the user management section, then the tab/feature disappears from the top menu. However, if the feature is turned off from using feature management, then the tab/feature still appears in the top menu; but, access is denied.

 

The features can be turned On/Off at three levels:

 

At organization level: If administrator turns off any of the features from this level, then this is applicable to all the users of the system regardless of the stakeholder type (no stakeholder can access it).

 

 At Stakeholder level: If administrator turns off any of the features from this level, then this is applicable to all the users categorized as a particular group of stakeholder (like, students should not be able to view the instructor-related tabs).

 

 At user level: If administrator turns off any of the feature from this level, then this is applicable to that particular user only.

 

Reports

Epazz BoxesOS is an enterprise software for the higher education institutions and enterprises. It is designed to maximize communication and functionality for key stakeholders providing one-stop access, secure, Internet-enabled integration to administrative operating systems.

 

Communication among stakeholders can be immediately enhanced and administrative utility improved irrespective of whether they are on legacy platforms or recent ERP implementations (such as Peoplesoft, Datatel, SCT, Oracle, and SAP).

 

Think differently! Immediate user group utility followed by secure, administrative functionality, (instead of waiting to deliver user group utility until completion of upgrades) can cut over to new administrative platforms. BoxesOS allows the institution to start-up by implementing elegant web-enabled information dashboards for each stakeholder group. Functionality with administrative systems can be swiftly completed using connectors to legacy administrative platforms. Administrative operating systems that require upgrading, can be upgraded on a prioritized basis as desired, and easily linked to BoxesOS and its personal information system.

 

Help Desk

Epazz BoxesOS is an enterprise software for the higher education institutions and enterprises. It is designed to maximize communication and functionality for key stakeholders providing one-stop access, secure, Internet-enabled integration to administrative operating systems.

 

Communication among stakeholders can be immediately enhanced and administrative utility improved irrespective of whether they are on legacy platforms or recent ERP implementations (such as Peoplesoft, Datatel, SCT, Oracle, and SAP).

 

Think differently! Immediate user group utility followed by secure, administrative functionality, (instead of waiting to deliver user group utility until completion of upgrades) can cut over to new administrative platforms. BoxesOS allows the institution to start-up by implementing elegant web-enabled information dashboards for each stakeholder group. Functionality with administrative systems can be swiftly completed using connectors to legacy administrative platforms. Administrative operating systems that require upgrading, can be upgraded on a prioritized basis as desired, and easily linked to BoxesOS and its personal information system.

 

Stakeholder Management

These are defined group of users (stakeholder) such as senior management, employees, and students. Administrators can create new stakeholders and assign rights to view the various features, tabs and boxes (functionalities) at the time of stakeholder creation. Once a stakeholder logs on and is authenticated, the features and tabs assigned for access appear dynamically in the browser client. For example, if access to the “Viewpoint” tab is granted, then it will be available for the stakeholders on the top menu; otherwise, it will not appear on the top menu.

 

Web Statistics

Web Statistics tool provides details reports on the interactions and transactions of logged-in site visitors.  Also provides reports on the number of click-through and pages visited.  Below are screen shot of Web Analysis tool.

 

Active Directory Integration

BoxesOS uses Microsoft Active Directory Identity Management to accomplish single sign on. Microsoft Active Directory allows companies to centrally manage and share user information. Active Directory also acts as the single sign on point for bringing systems and applications together. BoxesOS user management integrates with Active Directory. LDAP can then be used to easily read and write information from Active Directory. Active Directory can be used to store user mapping information, roles, and customization attributes.

 

Contact Info

 

    205 W. Wacker Dr.

    Suite 1320

    Chicago, IL 60606

 

 

    Website: http://www.epazz.com

    Phone: (312) 955-8161

 

 

 

 

 

 

 

 

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